Frequently Asked Questions

Our AI receptionist answers incoming calls, provides instant answers to common customer questions, and routes calls when needed. It acts as the first point of contact for your business so customers are never left waiting or sent to voicemail.

No. Our AI receptionist is designed to support your team — not replace them. It handles repetitive calls and basic questions so you and your staff can focus on higher-value work and in-person customer care.

Yes. Your AI receptionist is trained using your specific business information, including hours, services, policies, and frequently asked questions. It’s customized to follow your preferences and call-handling rules.

If a question falls outside of what it’s been trained on, the AI receptionist can take a message, provide next steps, or route the call to you or your team — ensuring customers are never left stuck.

Most businesses can be up and running in a short amount of time once we receive your information. We guide you through the process and handle the setup to keep things simple.

Yes. Your AI receptionist can answer calls and provide information around the clock, even after hours, on weekends, and during holidays — unless you choose otherwise.

Transparency matters. The AI receptionist communicates clearly and professionally, and we follow best practices to ensure callers have a smooth, respectful experience.

Absolutely. You can set rules so urgent or specific calls are routed directly to you or your team, while routine inquiries are handled automatically.

Yes. We take data security seriously and handle your business information responsibly. Your AI receptionist only uses the information you provide and follows your instructions.

We work with a wide range of small businesses across many industries. If your business receives calls and customer inquiries, our AI receptionist can likely support you — even if your industry isn’t listed on our site.